Sales Assistant Apprentice

About this opportunity

Joining a busy team you will efficiently process sales orders, handle sales customer enquiries and quotations whilst providing effective administration support to the smooth running of the team.

A normal day would include:

• Receive customer orders by telephone, and email
• Ensure that all orders are accurately entered into the bespoke ordering system
• Handle customer enquiries and resolve any problems that may arise
• Agree workload and priorities with the Sales office manager
• Deal with document filing in a timely and efficient manner
• Raise purchase orders to accompany all orders
• Liaise with production and warehouse on relevant issues regarding availability and delivery
• Manage a portfolio of several key accounts
• Comply with Health and Safety responsibilities defined in the company Health and Safety policy, and ensure that any specific responsibilities are adequately delegated in their absence

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

• A minimum of 3 GCSE’s, or equivalent, including English and Maths, at Grade 4/C or above
• Proficient with Microsoft packages (including Word and Excel)
• A background in sales would be advantageous

Personal Qualities

• Must be proactive and have a positive approach
• Customer focused
• Extremely high standards of courtesy
• Detailed and methodical
• Able to prioritise workloads to meet ever changing departmental and organisational deadlines
• Ability to work in a team and individually
• Must fit in with company culture of – teamwork, honesty, loyalty, passion, trust and respect

Skills

• Strong customer service
• Strong verbal and written communication skills
• Conscientious and task focused
• Capable of working under pressure
• Must be IT literate to a high standard