Business Administration Apprentice

About this opportunity

In this role you will provide administration support to work colleagues in the office and the factory. It is a fast-paced office environment, so we are looking for an individual who has good organisation skills, confidence within a friendly team.

A normal day would include:

• Using and becoming skilled on our IT packages and systems, our bespoke computer system for sales and purchase ordering as well as the MS Office suite
• Helping to produce accurate documents in compliance with our procedures, this will include preparing factory specifications for machine operators
• Handle confidential customer information as per our procedures and GDPR regulations
• Communicating effectively with the team, seeking advice when necessary, being supportive and making recommendations for improvements or presenting solutions where appropriate
• Communicating with customers over the telephone and maintaining ongoing contact with client
• Writing emails or letters to help create proposals or answer customer queries
• Updating our CRM (customer relationship management system)
• Inputting data and recording information accurately
• Taking responsibility for the work you carry out
• Learn and understand the relevant legislation that applies to the company and the work we do
• Develop your own goals and objectives that contribute to the growth of the company
• Ad hoc duties will also include opening fire doors and general tidying up, filing, shredding, photocopying, and scanning and general office responsibilities

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

5 GCSE including Maths & English A*-C/9-4

Personal Qualities

Fast learner
Able to solve problems independently
Eye for detail
Team oriented
Able to work using own initiative
Committed and enthusiastic
Confident oral and written communication skills
Confident with Microsoft package – word and excel
good telephone manner

Skills

Good organisation skills
Strong communication skills
Excellent IT skills
Able to work to deadlines
Good keyboard skills
Prioritise own workload effectively