In this role, you will verify customer information, issue sales confirmations, picking lists and invoices. You will relay order instructions, stock control and meet deadlines. Liaison and communication with staff, customers and suppliers.
A normal day would include:
Sales Administration
• Receiving and processing of customer purchase orders
• Issuing sales transaction invoices
• Verifying orders, including customers' personal information and payment details
• Contacting customers by phone or email to answer queries and obtain missing information
• Maintaining and updating sales and customer records
• Expediting orders and picking lists through internal liaison
• Directing feedback from customers to relevant departments
• Supporting the sales department with other administrative tasks, if requested
• Despatching of order via courier system, checking shipments have been delivered correctly
• Filing of all documents inline with our retention and disposal system.
• Assist in the auditing of the ISO9001-2015
Stock Control Responsibilities
• Placing of purchase orders on suppliers for stock
• Receiving of purchase orders
• Processing Good Inwards
• Processing of Tally sheets
• Ensure that all sub-assemblies
• Stock movements
• Entering Bill of Materials into completed stocks ready for despatch of customer orders
• Helping to maintain the batching software
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
• GCSE Maths & English grade A*-C/9-4
• Professionalism
• Excellent communication skills
• Strong working knowledge of Sage
• Strong IT skills
• Customer focussed
• Accuracy with great attention to detail
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