Apprentice Customer Service Advisor

About this opportunity

Tyldesley Distribution Services Ltd are seeking a detail-oriented and proactive Customer Service Advisor to join their team.

The ideal candidate will be responsible for managing customer inquiries via a shared inbox, processing customer orders, order booking and supporting the team/office with various administrative tasks. This is a hands-on role that requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

A normal day would include:

• Managing Inboxes
• Order Entry
• Order Booking
• Document Management
• Team Support
• Phone Support

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

• GCSE Maths & English grade A*-C/9-4

Personal Qualities

• Good communicator
• Team player

Skills

• IT literate
• Able to work under own initiative