Operations Manager Apprenticeship
The Level 5 Operations Manager apprenticeship is designed for individuals who are stepping into or currently working in managerial roles within operations.
This apprenticeship provides critical skills in strategic planning, resource management, team leadership, and performance optimisation. Apprentices will learn how to effectively manage operational functions, drive efficiency, and implement process improvements to achieve business objectives.
Flexible start dates
On this apprenticeship programme you will develop the following knowledge, skills and behaviours:
Organisational Performance – delivering results
- Operational Management
- Project Management
- Finance
Interpersonal Excellence – managing people and developing relationships
- Leading People
- Managing People
- Building Relationships
- Communication
Personal Effectiveness - managing self
- Self-Awareness
- Management of Self
- Decision Making
This is a work-based learning programme which is supported by:
- Tutor-led interactive virtual workshops
- Self-study learning activities
- Completion of CMI approved written assessments
- Completion of a work-based project
- Industry and teaching/coaching experts
- Continuous reflective professional discussions
The underpinning qualification for this apprenticeship standard is the CMI Level 5 Diploma in Management and Leadership.
On successful completion, there is the opportunity to register for full membership with the Chartered Management Institute and/or the Institute of Leadership & Management, to support professional recognition, career development and progression.
The entry requirement for this apprenticeship will be decided by each employer however, it is recommended that you have a GCSE grade 4/C or above in maths and English or level 2 equivalent.
If you do not hold the recommended English and maths qualifications then, you will need to achieve these prior to taking the end-point assessment.
The maximum funding cap for the Level 5 Operations Manager apprenticeship is £9000, which covers training and the End-Point Assessment.
In most cases, this is funded through the Apprenticeship Levy or government co-investment.
This apprenticeship aligns with The Chartered Management Institute for Member, as well as Chartered Manager status where they can evidence 3+ years management experience.
Project with report
Apprentices will complete a project and write a report. The title and scope must be agreed with the EPAO at the gateway.
Apprentices need to prepare and give a presentation to an independent assessor. Their presentation slides and any supporting materials should be submitted at the same time as the project output. The presentation with questions will last at least 60 minutes. The independent assessor will ask at least 6 questions about the project and presentation.
Professional discussion underpinned by a portfolio of evidence
Apprentices will have a professional discussion with an independent assessor. It will last 60 minutes. They will ask at least 6 questions. The questions will be about certain aspects of your occupation. They need to compile a portfolio of evidence before the EPA gateway. They can use it to help answer the questions.
EPA stands for End-Point Assessment.
It is the final stage of an apprenticeship, where apprentices are assessed to ensure they have gained the necessary knowledge, skills, and behaviours outlined in their apprenticeship standard.
The EPA is conducted by an independent assessment organisation and can involve various methods such as exams, projects, professional discussions, or presentations. Successfully passing the EPA is required for the apprentice to complete their apprenticeship and receive certification.
An EPAO (End-Point Assessment Organisation) is an independent body responsible for conducting the End-Point Assessment (EPA) for apprenticeships. The EPAO ensures that the assessment is carried out impartially and in line with the apprenticeship standard.
They are responsible for verifying that apprentices have met all the necessary criteria to complete their training and are ready for their role in the workplace.
Key responsibilities of an Operations Manager include:
- Leading and managing teams
- Creating and implementing operational plans
- Managing projects
- Overseeing budgets and financial performance
- Handling change management
- Developing and managing talent within the organisation
