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Level 3 Diploma in Management Skills and Knowledge

The Level 3 Diploma in Management Skills and Knowledge is ideal for new and aspiring junior managers.
Level
3
Duration
12 weeks
Location
In-person, online or hybrid delivery

The course is FREE for those who are employed and:

A Greater Manchester resident who is aged 19+

OR

A South Yorkshire resident who is aged 24+ living in the following postcode areas: Sheffield, Rotherham, Doncaster or Barnsley

Benefits for you:
● Gain a range of key management skills and put them into practice in your own role
● Build your leadership capabilities – motivate and engage teams, manage
relationships confidently
● Develop your leadership and management skills using your own knowledge, values
and motivations


Benefits for your employer:
● Effective and confident first-line managers
● Better relationships and communication in teams
● Proven skills – to get these qualifications, managers will need to show that they can
transfer their new skills to your organisation
● Managers with the tools to develop their own skills and abilitiesz

When does the course start?

We have various start dates throughout 2024. Once you have registered your interest, we will contact you to discuss a start date and enrolment.

What does the course cover?

This qualification is made up of the following units:

  • Solving problems and making decisions
  • Understanding Leadership
  • Leading and motivating a team effectively
  • Understanding customer service standards and requirements
  • Developing yourself and others
  • Understanding Conflict in the workplace
  • Understanding quality management
  • Understanding effective communication

 

 

Attendance

Weekly attendance via teams plus one-to-one visits to your workplace.

 

What are the entry requirements?

You must be working in a role which requires you to manage people.

What will I achieve?

Upon successful completion, you will achieve an ILM Level 3 Diploma in Leadership and Management.