Administration Assistant Apprentice

About this opportunity

A highly organised Administration Assistant Apprentice is being asked to join our team in St Helens. This is a pure administration role, ideal for someone with a keen eye for detail who enjoys structured, process-driven work.

Key Responsibilities

• Track and chase outstanding documentation from clients, ensuring it is received in a timely manner
• Keep clients clearly informed of what documentation or information is outstanding and the deadline for providing it
• Maintain an accurate, up-to-date record of outstanding items and follow-up dates for each client
• Provide ongoing administrative support to the sales team, helping progress deals and cases smoothly
• Input, update, and maintain client and case data across internal systems with a high level of accuracy
• Prepare, format, and proofread documents, reports, and correspondence
• File and organise both physical and digital records in line with company procedures
• Handle incoming calls, emails, and post relating to outstanding documentation, directing them appropriately
• Take part in all elements of the apprenticeship programme, including off-the-job training and coursework

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

What you should have to apply

GCSE Maths and English A*-C/9-4

Personal Qualities

• Confident chasing clients for information and keeping them updated, without being customer-facing on new business
• Reliable
• Punctual
• Willing to learn

Skills

• A strong eye for detail and a methodical, accurate approach to work
• Well organised, with the ability to track multiple outstanding items and meet deadlines
• Comfortable using basic IT systems (email, Microsoft Office, etc.)
• Good written and verbal communication skills
• Able to handle confidential information appropriately