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Business Administrator Apprenticeship

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.
21 months

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others

When does the course start?

We offer various start dates, please contact us for further information.

What does the course cover?

The course is completed through End Point Assessment: This is covered through the following components: - Multiple choice Exam, Project Presentation and Portfolio Interview. This is carried out by an Independent assessor from the awarding body.

The course covers several different areas, which will build your knowledge, skills and behaviours. Below is an example of some the topics you will cover:

  • IT
  • Record and Document Production
  • Decision Making
  • Interpersonal Skills
  • Communication Skills
  • Quality
  • Planning and Organisation
  • Project Management
  • Business Fundamentals
  • External Environmental Factors


When will I attend?

This is a work based qualification so all the learning will be delivered in the workplace. 

You will have 6 weekly appointments with a Skills Development Coach – this is done through a mixture of face to face and Zoom/Skype/Microsoft Teams.

What will I achieve?

On successful completion you will achieve Business Administrator level 3 Advanced Apprenticeship

What are the entry requirements?

You must be employed in a business administration role.

You must have a GCSE grade 4/C or above or equivalent in English and maths. 

How much does the course cost?

For information on costs, please contact us.