Administration Apprentice

About this opportunity

A great opportunity to become a member of the administration team. You will be part of a forward looking supportive team and have the opportunity to gain experiences in all aspects of admin in an operational care setting.

A normal day would include:

• Be central point of contact for Bolton, Salford and Wigan Cares Operations teams
• Assist with the organisation of diaries and calendars
• Contribute to the organisation of meetings and events
• Attend meetings, takes notes/minutes and produce appropriate final documentation
• Transcribe and produce documents from recorded speech
• Organise business travel and accommodation
• Design, create and produce documents, e.g. letters, presentations, reports, newsletters
• Photocopy, reproduce, distribute and process documents
• Contribute to the management of intranet content and social media pages for the services you support
• Deal with post and deliveries as needed
• Undertake reception duties and receive and assist visitors
• Process orders for goods and services
• Assist in the receipting, recording, monitoring and making of payments in line with company policies, processes and procedures
• Effectively plan and organise your work so that it can be completed to a high standard and to the required deadlines
• Ensure that information is managed in line with the company’s, policies, processes and procedures for confidentiality and data protection
• Enter, update and retrieve data from the company’s information systems and databases, e.g. logging complaints and compliments, processing starters and leavers
• Undertake administrative processes to support Operations to ensure that they are compliant, e.g. processing DBS checks, completing driver checks, processing holiday requests
• Support Operations to collect and collate information for internal and external monitoring and reporting purposes, e.g. maintaining registers of care hours for contract monitoring
• Feed data to others within the company to agreed deadlines
• Any other duties, as directed by the Admin Manager

How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.

What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be

How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.

What you should have to apply

GCSE Maths and English grade A*-C/9-4

Personal Qualities

• Honesty
• Integrity
• Flexibility
• Resilience

Skills

• Ability to put into practice new work based skills and demonstrate new competences gained through the Apprenticeship framework/standard
• Experience of providing excellent customer service
• Experience of using IT systems would be an advantage