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Investment Operations Technician

This apprenticeship is ideal for anyone who works within the operational and administrative areas of businesses in the Financial Services sector that engage in investment management, trading, and reporting activities.
16 - 20 months

An Investment Operations Technician usually works within the Operations areas of stock exchanges, stockbrokers, investment managers, banks, financial advice and wealth management firms, and investment consulting and investment administration businesses.

The majority of work completed by an Investment Operations Technician will be non-complex but requiring high standards of accuracy, proficiency and responsibility.

When does the course start?

You can start this apprenticeship at any time, please contact us for further information.

What does the course cover?

This apprenticeship covers a range of knowledge, skills and behaviours which include:


  • Industry and Company understanding
  • Regulatory and Compliance
  • Products
  • Systems and Processes
  • Client Service and Relationships


  • Service Delivery
  • Communicating 
  • Team working and Collaboration
  • Ownership and Initiative
  • Personal Development


  • Honesty & Integrity
  • Adaptability
  • Enthusiasm
When will I attend?

This is a work-based apprenticeship. You will benefit from 1-2-1 support on a regular basis in order to achieve competence as set against the knowledge, skills and behaviours set down in the apprenticeship standard.

What will I achieve?

You will complete the following qualification as part of the apprenticeship:

  • Chartered Institute of Securities and Investment (CISI) – Investment Operations Certificate
What are the entry requirements?

Ideally, you will have a minimum of 5 GCSE's grade 4/C or above including maths and English.

How much does the course cost?

There is no fee for the learner. For information on costs to the employer, please contact us.