With over 30 years’ experience in training and education, we’ve supported thousands of people to raise their skill level and achieve their full potential.
As a not-for-profit company, we are focused on getting better at what we do and invest all our energy and resources into improving the quality of our training and your learning experience.
Funded through the Department for Education and European Social Fund, we will support you throughout your programme, whether that be an apprenticeship, traineeship, course or work placement, we are with you every step of the way.
This guide will provide you with important information you need to help you throughout your time with us, and beyond.
At GC Education and Skills, you can be assured you are in safe hands, and our Ofsted Grade 2: Good is a testament to this. You can view our full report here.
To make sure you’re able to achieve, we have a comprehensive support package delivered by our friendly team. These are just some of the ways in which we can help you to achieve your goals:
We understand that sometimes things can be even more challenging, which is why we have a network of specialist support services to help you. Contact your Tutor or Skills Development Tutor for more information.
At GC Education and Skills not only want you to succeed on your current programme, but on any future learning, you may choose to undertake. This is why we have a range of progression opportunities with us and our partner organisations.
Entry level – level 2
For more information about your progression opportunities with GC Education and Skills, please contact your Tutor or Skills Development Tutor.
To help you progress within your chosen programme, all our learners will develop an individual learning plan. It allows you and your tutor or skills coach to plan, monitor and evaluate your progress.
Your individual learning plan will include:
Your Tutor or Skills Development Tutor will develop this in partnership with you and will meet you regularly to review progress.
Information for apprentices
As an apprentice you will be employed full-time with an employer where you will undertake both on-the-job training and off-the-job training. Whilst on your apprenticeship, you will be assessed using the following criteria:
Below is more information about what types of things you will be assessed on within each of these criteria’s:
Information, technical detail, and know-how that needs to be understood in order to successfully carry out the duties for your job role. Some knowledge will be job role-specific, and some may be more generic such as communication skills.
This is the practical application of the knowledge needed to undertake your job role. These need to be learned through both off-the-job and on-the-job training or experience.
Mind-sets, attitudes or approaches required to perform your role well. This may include working as part of a team, your professionalism, and how well you are able to adapt within your working environment.
20% off-the-job training
An apprenticeship requires all apprentices and their employers to commit to 20% off the job training. This means that 20% of your normal working hours will be spent gaining further knowledge and skills and behaviours to help you perform your role well. Examples of off-the-job training can include:
Off-the-job training does not include:
More information about off-the-job training for apprentices can be found here.
Keeping you safe
Throughout your time with us it is important that you are and feel safe. We take our duty of care very seriously and believe that safeguarding is everyone’s responsibility.
The health and wellbeing of our students is paramount and believe that everyone has a right to protection from abuse, whatever their age, ethnicity, religion, sexual identity or gender identity.
A safeguarding issue is a serious risk of abuse and can include:
It can also include anything else that can cause significant harm, whether this is online or offline. More information can be found within our Safeguarding Policy.
Reporting a safeguarding issue
We have a team of safeguarding officers who you can report any issues or concerns to. Please contact your Tutor, or if you are an Apprentice, your line Manager or Skills Development Coach.
Prevent Duty explained
The Prevent Duty is a government initiative aimed at stopping people from becoming involved with (radicalised) or supporting violent extremism.
What is Radicalisation?
The government defines radicalisation as a process by which an individual or group comes to adopt an extreme political, social, or religious ideas and aspirations that reject or undermine the status quo or reject and/or undermine contemporary ideas and expressions of freedom of choice.
What is Extremism?
Extremism is defined as “vocal or active opposition to British values, including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs”. We share and promote these values across our community.
GC Education and Skills follow the governments principles across all our locations, these include:
Justice – Rule of Law
Respect – Mutual Respect
For more information about the Prevent Duty and British values, click here.
As a learner at GC Education and Skills you will have access to itsLearning, our virtual learning platform which will help you progress on your programme.
What is itsLearning used for?
itsLearning is our virtual learning platform which you will use to complete learning and assessments throughout your programme. You will complete these activities both independently and through collaboratively with other learners on your course.
Where do I get my login for itsLearning?
Your Tutor or Skills Development Tutor will provide you with your login details when you start your programme, and they will guide you through a short induction on how to use itslearning.
How will itsLearning benefit my studies?/ What are the main features?
itsLearning will provide you with a variety of features which will help you on your programme, including:
An overview of your learning programme
What should I do if I can’t remember my login details?
Please contact your Tutor or Skills Development Tutor.
At GC Education and Skills, we are committed to continually improving our service to you, which is why we are in constant conversation with our learners to understand what we can do better.
Our learner voice initiative gives you the opportunity to share your thoughts about your time with us and make any suggestions about what we can do to help you achieve your goals. FEEDBACK / SURVEYS / WELLBEING / SAFEGUARDING ETC. THIS DOC!
To have your voice heard, please contact your Centre Manager (SkillCentre / Training Centre) or Skills Development Tutors (Apprenticeships).
Complaints and compliments
If you have a complaint about an experience you have had whilst learning with us, please refer to our Learner Complaints procedure at: https://www.gceducationandskills.ac.uk/policies-and-procedures/
You can also let us know what we are doing well so we can ensure we keep doing it and building on success.
As a learner with GC Education and Skills we are committed to your learning and wellbeing, and in return we expect you to make a commitment to your future.
If you are unable to attend a session, please contact your tutor or skills coach before a scheduled appointment.
We are committed to ensuring a zero-tolerance approach to bullying across GC Education and Skills. We will take decisive action to protect the interests of our students whenever an incident comes to light. Some of the measures we currently have in place:
If you have any concerns about bullying, including in the workplace, please contact your tutor or skills coach.
The internet is a powerful communication and information platform and we encourage the use of it to enhance your learning in order to progress. However, we also understand that the internet can also be a place where risk can be.
If you are concerned about safety online, please contact your tutor or skills coach.
Aged 16-18? Our Pass is a new, free bus pass that gives you the freedom to travel around Greater Manchester. Whether you’re off to your apprenticeship or meeting up with friends, the pass will help you to save money on travel expenses.
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